Help Center

Frequently Asked Questions

Purchase Exemptions, Exclusions, and Tax Exempt Status

Are you licensed in my state to sell bingo supplies?

Licensed Bingos within the State of Michigan

I am being charged tax, but am a tax exempt organization. What do I need to do?

Bingo Basics

What supplies do I need to play a game of Bingo?

Bingo Daubers (or Dabbers)

What is a bingo dauber?

What are considered traditional, novelty, and holiday daubers?

Does bingo ink stain?

Shipping

Do you ship internationally?

How much does it cost to ship my order?

How long will it take to receive my order?

My order arrived later than expected. Will you accept my return?

Payments

What forms of payment do you accept?

I don't want to use my credit card online. Can I pay with a check or money order instead?

Can I use a Purchase Order?

I am tax exempt. What do I need to do?

Cancel Orders / Refunds / Refusals

How do I cancel my order?

I have missing or damaged items. What do I do?

How do I return my order?

What If I refuse my shipment?